Minecraft Server Hosting

Terms & Conditions

Effective Date: [Insert Date]
Last Updated: [Insert Date]

1. Acceptance of Terms

By accessing and using WardenCloud ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Important: These terms constitute a legally binding agreement between you and WardenClouds. Please read them carefully.

2. Description of Services

WardenClouds provides Minecraft server hosting services, including but not limited to:

3. User Accounts

3.1 Account Registration

To use our services, you must create an account by providing accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials.

3.2 Account Responsibilities

3.3 Account Security

You agree to use strong passwords and enable two-factor authentication when available. WardenClouds is not liable for losses due to compromised accounts resulting from user negligence.

4. Payment Terms

4.1 Billing

Services are billed in advance on a monthly, quarterly, or annual basis as selected during purchase. All fees are non-refundable except as expressly stated in our refund policy.

4.2 Payment Methods

4.3 Refunds

Refund Policy: We offer a 7-day money-back guarantee for new customers. Refunds are processed within 5-10 business days to the original payment method.

4.4 Price Changes

We reserve the right to modify our prices with 30 days advance notice. Existing customers will be grandfathered at their current rate for their current billing cycle.

5. Acceptable Use Policy

Prohibited Activities

You may not use our services for any illegal, harmful, or abusive activities, including but not limited to:

5.1 Resource Usage

You agree to use server resources responsibly and within the limits of your chosen plan. Excessive resource usage may result in service throttling or suspension.

5.2 Content Monitoring

While we respect your privacy, we reserve the right to monitor content and activities to ensure compliance with these terms and applicable laws.

6. Content and Data

6.1 Your Content

You retain ownership of all content you upload to our servers. You grant us a limited license to host, store, and backup your content as necessary to provide our services.

6.2 Data Backups

6.3 Data Protection

We implement appropriate security measures to protect your data. However, no system is 100% secure, and you acknowledge the inherent risks of internet-based services.

7. Service Availability

7.1 Uptime Guarantee

SLA: We guarantee 99.9% uptime for our services. If we fail to meet this guarantee, you may be eligible for service credits.

7.2 Maintenance

We may perform scheduled maintenance with advance notice. Emergency maintenance may be performed without notice when necessary for security or stability.

7.3 Service Interruptions

We are not liable for service interruptions caused by factors outside our control, including but not limited to natural disasters, internet outages, or third-party failures.

8. Termination

8.1 Termination by User

You may terminate your account at any time through your control panel or by contacting support. Termination does not entitle you to a refund of prepaid fees.

8.2 Termination by WardenClouds

We may suspend or terminate your account for violation of these terms, non-payment, or other reasons at our discretion. We will provide reasonable notice when possible.

8.3 Data Retention

Upon termination, we will retain your data for 30 days to allow for account reactivation. After this period, data may be permanently deleted.

9. Limitation of Liability

Disclaimer

Our services are provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose.

9.1 Limitation of Damages

In no event shall WardenClouds be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, data, or business interruption.

9.2 Maximum Liability

Our total liability to you for any claim shall not exceed the amount you paid for services in the 12 months preceding the claim.

9.3 Indemnification

You agree to indemnify and hold WardenClouds harmless from any claims, damages, or expenses arising from your use of our services or violation of these terms.

10. General Provisions

10.1 Governing Law

These terms are governed by the laws of [Your Jurisdiction] without regard to conflict of law provisions.

10.2 Changes to Terms

We may modify these terms at any time with notice to users. Continued use of our services after changes constitutes acceptance of the modified terms.

10.3 Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Contact Information

If you have any questions about these Terms & Conditions, please contact us at:

support@wardencloud.com

Response time: Within 24-48 hours